Optimized use of WhatsApp for regulated industries
Independent platform for the controlled use of WhatsApp in regulated industries – aligned with compliance, capable of dialogue, and data protection.
WhatsApp profile
Verifiable profile with name & picture – looks like a real contact, not a no-reply bot.
Industry-compliant & secure
GDPR, HWG, SOPs: Developed to support compliance with relevant requirements.
Support + AI combined
Automated answers to standard questions, handover to real support when needed.
Start quickly & scalably
Pilot or full integration – Comviira® adapts flexibly to your processes and teams.
What makes Comviira® special
Professional communication – structured, reliable, compliance-oriented.
The platform was developed for companies that want to go beyond simple push notifications – whether in the pharmaceutical industry, food production, medical technology, laboratories, or industrial settings. Comviira® also supports secure and structured communication in medium-sized businesses and enterprise environments: capable of dialogue, verifiable, and geared towards compliance with regulatory requirements. Thanks to intelligent AI, clear role models, and manageable content, you maintain an overview at all times – and can efficiently implement legal and internal compliance requirements.
Modular & customizable
Expert system
No black box approach: Comviira® uses clearly defined decision trees and logic – traceable, rule-based, and compliant with your SOPs.
Authentication
Whether event code, PZN, or batch number: Comviira® enables targeted, protected access control – not only for patients and healthcare professionals.
1:1 support
When it becomes individual: Users can switch to personal chat with their team at any time – documented, direct and privacy-oriented.
AI Integration
Our AI is not a chatbot – it recognizes concerns, responds intelligently, and automatically transfers to real support when appropriate.
ClinAIra
Validatable AI for regulated communication – controllable, release-compliant, and reliably integrable.
PV screening with evalii©
Reports with potential PV relevance are automatically identified and forwarded – for greater safety and efficiency in pharmacovigilance.
Comviira® get to know…
Learn how Comviira® enables structured communication via WhatsApp – reliable, flexible, and tailored to regulated requirements. Whether customer service, product support, expert dialogue, or callback management: Comviira® adapts to your industry and your processes.
You'll gain insight into typical use cases, see our demo profile in action, and can ask your questions directly. Personally, practically, and without any technical hurdles.
News, Insights & Use cases
Stay up to date: Here you will find current articles on digital communication in regulated markets, exciting use cases and updates about Comviira®.
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