Flexible, Individual & Innovative
communicationthat adapts – to your industry
Whether in the pharmaceutical industry, the Medical technology, at food manufacturers, in Diagnostic and testing laboratories, at Insurance or other highly regulated business areas: Comviira was specifically developed to structured, protected and traceable communication using WhatsApp to support – tailored to the respective regulatory framework.
The following industry solutions show how flexible and scalable Comviira can be integrated into existing processes – technically, legally and organizationally. Regardless of whether it is Customer service, specialist communication, Recall processes or internal dialogues Comviira adapts to your industry – not the other way around.
Pharmaceutical Industry & Healthcare
- Structured patient communication via WhatsApp
- Patient verification via PZN, batch number or code
- Communication with healthcare professionals via code or DocCheck verification
- Aligned with GDPR & HWG requirements
- PV-ready: Automatic screening via evalii®
- Medical/Legal approvals integrated
Food manufacturers & consumer goods
- Structured communication with your end customers – directly in the WhatsApp profile
- Providing information about products, ingredients or allergen information
- Questions about availability, packaging or application – without a hotline
- Aligned with GDPR requirements, quick to implement, without additional app
Laboratories & Diagnostics
- Order status and result notification via messaging
- Sending test information or reports via chat
- Complex explanations using AI
- Patient and B2B communication according to GDPR standards
- Integration into existing systems (API-ready)
Insurance & Large Companies
- Dialogue-based customer service via messenger
- Verifiable communication (e.g. with transaction numbers)
- Flexible integration into existing CRM/helpdesk systems
- Can be controlled internally or externally (1:1 + automated processes)
- Traceable, secure and scalable
Commerce & E-Commerce
- Customer service via WhatsApp – personal, fast, efficient
- Automated responses to orders, shipping status & returns
- Integration of product information, tracking links or PDFs in the chat
- Segmented content via opt-in (e.g. offers, new products)
Expandable for other industries
Comviira is also suitable for regulated communications in areas such as:
- Chemistry & Industry 4.0
- MedTech
- Energy supplier
- Authorities / public communication
Experience Comviira live – in just 30 minutes
Discover how Comviira reduces the burden on your support team, accelerates processes, and reaches your target audiences where they really are – via WhatsApp, but professionally managed.
In 30 minutes, we'll show you live how Comviira helps reduce queries, lower costs, and build customer loyalty – data-secure, scalable, and without an app.
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