What do we mean by “Regulatory“?
Comviira was developed from the ground up for regulated industries. The platform is designed to meet the legal, technical, and organizational requirements for structured communication with healthcare professionals, end customers, or patients in sensitive environments.
Through this focus, Comviira is designed to support regulatory requirements that are relevant for legally compliant, documentable and controllable communication – technically, organizationally and in terms of data protection.
Whether GDPR, HWG, internal SOPs, or industry-specific regulations: Comviira supports you in providing information in a structured, targeted, and compliant manner – on a platform that remains transparent, flexible, and under your control.
Legal basis – more than just GDPR
Comviira is designed to support the requirements of regulated markets – transparently, auditably, and with clear processes.
From data protection and access in accordance with the requirements of the German Medicines Advertising Act to integration into pharmacovigilance processes, Comviira was developed so that regulatory requirements are not seen as a hurdle, but as an integral part of efficient communication. The following pillars form the foundation of the platform.
GDPR standards
All data is processed on servers in Germany – fully encrypted and without being passed on to Meta or other uninvolved third parties.
Access & role control
Target group-specific content through verified access – for example via DocCheck, codes, PZN or individual role logic.
HWG-compliant communication
Content is only distributed to authorized persons – documented, traceable and controllable.
Certified infrastructure
Hosting in data centers according to ISO 27001, platform operation by Cross4Channel GmbH with ISO 9001 certification.
evalii® integration for PV
Automated screening of pharmacovigilance-relevant content – to support full regulatory compliance in adverse event reporting.
No app, no tracking
Comviira works in the WhatsApp interface – without an additional app and without tracking by external providers.
No Compromises, clear direction
Comviira deliberately distinguishes itself from classic messenger or chatbot solutions.
The platform is designed to support regulatory requirements through clear processes, controlled response logic, and privacy-oriented data processing. Instead of relying on potentially problematic features, Comviira offers tested content, verified user access, and transparent communication channels. This makes Comviira not a generic messaging solution, but a tool for regulated, transparent, and compliant communication.
Regulated communication in practice
For medium-sized companies, corporations and regulated markets
Whether in the pharmaceutical industry, medical technology, diagnostics, food production, finance or insurance – Comviira is used wherever communication needs to be not only efficient but also compliant.
The platform supports your processes with verified access, manageable content, and clear documentation. This allows you to specifically address legal requirements such as GDPR, HWG (German HWG Act), or SOPs – without additional effort, yet with a high level of control.
Comviira combines regulatory-focused features with a modern user experience – for companies that value both.
Experience Comviira live – in just 30 minutes
Discover how Comviira reduces the burden on your support team, accelerates processes, and reaches your target audiences where they really are – via WhatsApp, but professionally managed.
In 30 minutes, we'll show you live how Comviira helps reduce queries, lower costs, and build customer loyalty – data-secure, scalable, and without an app.
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